Order Information

• New accounts are on a prepaid, credit card or COD basis.
• Net 30 terms are available upon approval. All requests for terms must be accompanied by a credit
sheet listing at least 4 trade references and all pertinent company information, including owner’s
name, home address, home telephone and bank reference. Please allow 2 weeks for credit approval.
• Owner, or buyer’s signature must be on all orders.
• All COD orders must be accompanied with a credit sheet-NO EXCEPTIONS.
• We accept Mastercard, Visa, American Express, Discovery-PLEASE SIGN YOUR ORDERS!
• Minimum new order is $150.00. There are no minimums for reorders.
• Minimum one dozen cards per style.


Returns And Exchanges

• We not only allow tradebacks, we encourage them. Our goal is to find the right cards for your store.
When reordering, indicate the number of cards being traded back. Please refer to your customer ID
number and invoice number. The returns will be offset against the cost of the new order.
• Claims for damaged product must be made, in writing, within 72 hours of receipt of order.
• There is a 25% restocking fee for all refused shipments – and retailer is responsible for freight
charges, both ways.


Back Orders

• All orders are shipped according to availability at the time the order is received. Back orders may be
processed and shipped unless order clearly states: “No back orders.”
Late Fee
• A late fee of 2% per month (24%) rate) will be charged on overdue accounts, where state law allows.
Shipping
• Customers are responsible for all freight. All orders are shipped Standard UPS or RPS ground
service unless otherwise requested. All orders are shipped FOB Los Angeles, CA.